The latest New York City Transit Riders Council (NYCTRC) report, 100 Days and 100 Nights, documents a daily commute from Astoria to Lower Manhattan to better understand the true rider experience. For more than 200 AM and PM peak hour trips, our rider recorded many of the same frustrations seen every day throughout the system – delays caused by signal problems and slow track speeds, and overcrowding on trains, platforms and stairwells.
Over the course of a year, we compared our rider’s experience to NYC Transit’s real-time data feeds to capture both the larger context and the improvements that have been made through the Subway Action Plan (SAP) and the Save Safe Seconds campaign. In addition to capturing these improvements, the report includes recommendations in the context of the Fast Forward plan. It underscores the importance of taking the next critical steps to identify funding and put the plan in place – not just for this trip, but for the entire system and its 5.5 million daily riders.
Download report here: 100 Days & 100 Nights: From Astoria to Lower Manhattan and Back
Visit the report website: https://www.pcac100daysandnights.org/