Permanent Citizens Advisory Committee to the MTA
Representing MTA riders since 1981

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Research Reports

2008
Unwelcome Mats: New York’s Subway Stations in Disrepair (August 2008, NYCTRC)
Download Press Release | Download Report

2007
A Long Day's Journey into Work. PCAC’s study on neighborhoods with long commutes into Manhattan (November 2007, PCAC).
Download Summary | Download Full Report

Waiting and Watching: Results of the New York City Transit Riders Council Bus Service and Destination Signage Survey (February 2007, NYCTRC)
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2006
Where is the Metropolitan Transportation Authority on Transit Oriented Development? (October 2006, PCAC)
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, Download Full Report, or Download Executive Summary.

Just a Friendly Reminder -- Be Courteous While on the LIRR. Results of the 2006 Long Island Rail Road Commuter's Council Customer Courtesy Survey (September 2006, LIRRCC)
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2005
What's Happening? Where Are We? When Do We Get There? Results of the 2005 Long Island Rail Road Commuter's Council Customer Communication Survey (August 2005, LIRRCC)
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Ladies and Gentlemen: This Is Not A Drill. . . . A Study of Internal and External Emergency Communication Policies (August 2005, PCAC)
Download Press Release, Download Full Report, or Download Executive Summary

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