MISSION STATEMENT

• To give riders of Metro-North Railroad an effective voice in the formulation and implementation of the Railroad’s policies
• To provide Metro-North Railroad management and the MTA Board with informed and timely advice on service, finance, intergovernmental relations, and management
• To hold Metro-North Railroad management accountable to the users of its services

GOALS

• To secure the delivery of Metro-North Railroad service that is customer friendly and meets the need of riders in terms of quality and quantity
• To insure the maintenance and timely upgrading of Metro-North Railroad facilities including stations, rolling stock and line infrastructure