Archive of NYCTRC articles

Here Comes the Bus: SBS on 1st and 2nd Avenues

Tuesday, February 9th, 2010
Joe Barr, NYCDOT (L) and Ted Orosz (NYCT) present SBS plans for 1st and 2nd Avenues

Joe Barr, NYCDOT (L) and Ted Orosz (NYCT) present SBS plans for 1st and 2nd Avenues

At the January 2010 meeting of the NYCTRC, Ted Orosz, Director- Long Range Bus Planning and Joe Barr of NYCDOT gave a presentation on the plans for Select Bus Service (SBS) along 1st and 2nd Avenues in Manhattan.  This initiative will be similar to the first SBS service now running along Fordham Road in the Bronx (Bx12).  The proposed route, 125th Street to South Ferry in Lower Manhattan,  would feature a dedicated lane, limited stops and off-board ticketing. 

The Council expressed a number of concerns, particularly about the potential conflict with construction from work on the 2nd Avenue Subway (96th Street to 67th Street)   Currently traffic moves very slowly in that area and adding SBS here would only compound the problems.  Mr. Orosz indicated that there would be no SBS stops on that section until the construction activity on the street was completed.  Other questioners asked about the conflict with the 59th Street Bridge traffic, how pedestrians would be accommodated and how deliveries would be handled.  Mr. Orosz and Mr. Barr indicated that there are on-going community hearings and that residents should attend and express their views.  Upcoming meetings are as follows: 

Community Board 3 – February 10, 2010, 6:30 pm
University Settlement, Speyer Hall   184 Eldridge Street (between
Rivington & Delancey Streets)

Community Board 8 – February 25, 2010, 6:30 pm
NY Blood Center Auditorium, 310 East 67th Street (between First &
Second Avenues)

NYCTRC learns about subway noise reduction

Wednesday, January 6th, 2010
Continuous welded rail

Continuous welded rail

Mr. Thomas Abdullah was the guest of the NYCTRC at its November 2009 meeting and outlined elements of the system for which he has responsibility.  He spoke about the 700 miles of track, 70 of which is above ground and 2/3 of which is composed of continuous welded rail.  He also alluded to the 18 bus depots that he must address.  Mr. Abdullah said that there are a number of green projects underway at NYC Transit, including the introduction of 1,000 hybrid buses into the 4,500 bus fleet, the conversion of 6,500 subway signals to more energy efficient lighting, the four solar installations throughout the system, and Transit’s efforts toward using green roof technology.

Mr. Abdullah said that he is responsible for noise mitigation and abatement efforts in the system.  In the subways, some tools that are used to reduce noise are continuous welded rail, resilient rail fasteners, rail lubrication, sound absorbing materials, ring dampened wheels, wheel truing, and composition brake shoes.  He said that noise is generally an indicator of maintenance issues, but on curves where noise is a recurring problem, rail lubrication is used to reduce noise.  Lubrication is effective when the equipment that provides it is maintained.  In stations, sound dampening materials may be used.

He said that Transit is striving to follow Leadership in Energy and Environmental Design (LEED) standards in its facilities, but that these standards were created for office buildings and it has been a challenge to adapt these standards for the transit system.  The LEED standards provide a buffet of possibilities for designers to use.  Mr. Abdullah said that Transit is changing the way it does design, and that this was illustrated in the design charrette that the agency held for the Mother Clara Hale reconstruction project.  This new approach also resulted in the formation of a noise committee within NYC Transit, which Mr. Abdullah chairs. 

Mr. Abdullah’s presentation can be seen by clicking here.

Visually impaired riders inspect South Ferry station’s ADA signage

Thursday, December 17th, 2009
South Ferry station platform

South Ferry station platform

On October 9th, PCAC Research Associate Karyl Berger and Ken Stewart, President of the Metropolitan Council of Low Vision Individuals, met with New York City Transit personnel on the subject of accessible subway station signage.  Both Ms. Berger and Mr. Stewart have significant vision loss and feel strongly that to be truly effective, placement of signage and choice of wording must be done in a consistent manner throughout the subway system.

The session, which took place at NYC Transit offices at 2 Broadway, was attended by Helen Hartman and Sam Forde, Office of ADA Compliance, Capital Program Management, and Vicky Fischer and Herbert Shonhaut, Station Signage under the Department of Subways.  The group’s discussion focused on Braille and raised-character (tactile) presentations, and ideal placement for these special formats.  Appropriate placement of more conventional, high-contrast (white characters on black background) signs with matt finish to minimize mischievous reflections, were noted too.  The group also discussed ideas for placement of signage where a partially sighted customer can approach them close up.  In addition, Ms. Berger and Mr. Stewart stressed the importance of making the language of the signage consistent and easy to understand. 

Stairs at South Ferry station

Stairs at South Ferry station

After the sit-down discussion, the group did a walk-through of the recently opened South Ferry station which serves as the southern terminus for the 1 Line and the Whitehall Street station that serves the R Line and is the southern terminus for the W Line.  These two stations are connected by an upper level mezzanine.  Mr. Stewart pointed out spots on walls immediately adjacent to stairways that are ideal for placing information about what can be reached via the particular stairway.  These locations include the bottom right for those about to go up the stairs, and the top right for customers who are descending.  The ideal accessible signage would offer the same information that is presented to the sighted public on the overhead sign typically found just above a stairway.  Ms. Fischer expressed concern that a customer pausing to read these signs could impede the movement of customers who are ascending or descending behind that person.  

Escalator at South Ferry station

Escalator at South Ferry station

Mr. Stewart also pointed out that at the base of an escalator that goes from the South Ferry platform to the mezzanine, there is no wall, column or other flat surface on which to mount accessible signage that provides the same information shown on the sign hanging above the escalator.  The group had a lengthy discussion regarding viable solutions.  Mr. Stewart advocated for the addition of a stanchion to hold the needed accessible signage.  Mr. Stewart also described an alternative solution which would be to mount the needed signage on the outer face of the escalator or stairway which would face the platform edge.  Mr. Stewart compared this situation to a similar one at the renovated Stillwell Avenue station where a pedestrian bridge serves several platforms that are in an open area with no walls or columns.  One proposed solution is to attach a vertical pole set back a bit but mounted to the stair railing’s vertical supports, upon which the accessible signage could be placed.  

During the visit, Ms. Berger and Mr. Stewart cited examples of elements in the station that worked well, such as conspicuous stair noses and those that were not helpful, such as stairs with no markings.  Yellow noses at the front edge of grey stair treads are not easily seen by all vision impaired customers, but stairs with shiny metal noses were commended. The meeting was productive for all in attendance and New York City Transit has definitely made strides in improving accessible signage in the subway system. 

On a related note, at the December meeting of New York City Transit’s ADA Coordinating Compliance Committee, the members heard an extensive presentation from Uday Durg, New York City Transit’s project manager who oversaw the building of the South Ferry station and John Montemorano, New York City Transit’s Director of Station Signage, who went through the various signs that are featured at this new station.  Some of the concerns that were raised at the October meeting were again mentioned.  It was made clear by some of the December meeting participants that making a station accessible for the physically disabled is different that making it accessible for persons with low or no vision.  Hopefully the issues that have been raised in regards to signage will be taken into account for any new stations that will be built, including the stations for the Second Avenue subway and the 7 Line Extension

Customer Information System (CIS) pilot now operating on 34th Street

Wednesday, December 16th, 2009

south-ferry-station-and-34th-st-bus-026aDuring a recent trip along 34th Street PCAC staff members were able to experience the benefits of the CIS pilot system that NYC Transit implemented this fall.  The 30 buses assigned to the route (M16 and M34’s) are equipped with automated voice annunciation — audio and visual.  When the front doors open, the bus route and location are announced; an onboard one line screen displays the stops while the stops are broadcast through the bus speakers.  At select bus stop shelters there are displays with predicted arrival times.  This pilot will continue until February 2010 at which time it will be evaluated.

New Transit President Prendergast to visit NYCTRC

Tuesday, December 8th, 2009

Tom Prendergast, President NYCT

Tom Prendergast, President NYCT

The Transit Riders Council will host the newly appointed president of NYCT, Thomas F. Prendergast, at its December 17th meeting.  Mr. Prendergast joins NYCT from Vancouver, where he was the CEO of the South Coast British Columbia Transportation Authority, known as TransLink. Prendergast, 57, brings more than 30 years of transportation experience to NYCT. He began his career at the Chicago Transit Authority and worked at the Federal Transit Administration before joining NYCT in 1982. He rose through the ranks, eventually running the subway system from 1990 to 1994. He then served as President of MTA Long Island Rail Road from 1994 to 2000. He joined TransLink in July 2008 after working in the private sector for eight years. During his time in the private sector, Prendergast worked in the engineering and construction management consultation sector and was directly involved in the delivery of transportation infrastructure and construction projects.

Prendergast holds a B.S. in Socio-Technological Systems Engineering from the University of Illinois and is a graduate of the Harvard Program for State and Local Government Executives.

NYCTRC thanks NYCT President Howard Roberts

Friday, November 20th, 2009
NYCT President Howard Roberts speaks with a rider at the 2008 President's Forum

NYCT President Howard Roberts speaks with a rider at the 2008 President's Forum

           Statement of the New York City Transit Riders Council
          
Before the MTA Board New York City Transit Committee
             
November 16, 2009 

In a few minutes you will be discussing the Monthly Operations Report for NYC Transit.  The subway operations report in the agenda book today differs from that presented several years ago.  One of the significant changes that have been made is that the report now tracks absolute on time performance, or on time performance relative to the normal schedule for a line.  Absolute on-time performance measures service as compared with the rider’s expectations based on the normal schedule of a line, and we believe that measurement is an important element of assessing subway performance. 

In his two and one half years leading NYC Transit, President Howard Roberts has made a point of focusing on the rider’s experience in the Transit system, and we would like to take a few minutes to express our appreciation for the rider oriented initiatives that have been implemented under his leadership.  New bus services, including S89 service between Staten Island and Bayonne, New Jersey and the Select Bus Service currently operating in the Bronx and planned for the City’s other boroughs, provide riders with new connections and meet needs for more rapid service.  Instead of waiting until funding is available to completely rehabilitate stations, Transit will be repairing or replacing the worst elements of our subway stations through Station Renewal and Component Campaign strategies.  The longstanding promise of restored overnight service at the uptown end of the Lenox Avenue line has been fulfilled.  Riders have a commitment to relieve delays from station flooding.  There have also been efforts to provide better service with existing resources, such as the 4 line express service that is operating in morning rush periods. 

We now have Subway Line General Managers, so riders know that there is an individual who is accountable for the quality of their experience on each of the system’s 23 lines.  As part of the process of building accountability, there are rider report cards.  We’ve had a number of discussions with Transit about this tool, but the important thing is that Transit is seriously asking riders about their experiences with the service that they use.  The flow of information to riders has also been improved, with enhanced service alert, elevator and escalator status, and lost and found information and Transit’s trip planner.  On the L line we see not only the long planned PA/CIS system, but also a pilot test of video screens that display the real time location of trains on the line. 

Every organization has its internal goals, but under President Roberts we heard much more about the importance of NYC Transit meeting the expectations of its riders.  The NYCTRC thanks you for this new direction and initiatives advanced on your watch that will benefit riders far into the future and wishes you all the best going forward.

Luggage racks on NYCT buses!

Wednesday, October 21st, 2009

In response to a request by PCAC/NYCTRC staff, Joe Smith, President of  NYCT Department of Buses, agreed to install much needed luggage racks on bus routes that serve LaGuardia and JFK Airports.  The large suitcases that travelers carry onto these buses block the aisles, making it impossible to move to the rear, and create unsafe crowding in the front of the bus. 

PCAC staff Ellyn Shannon and Bill Henderson inspect the new luggage rack on a NYCT M60 bus

PCAC staff Ellyn Shannon and Bill Henderson inspect the new luggage rack on a NYCT M60 bus

NYCT created a sample installation on an M60 bus and invited PCAC/NYCTRC staff to inspect and critique it.  All agreed that the rack’s location opposite the back door is well placed, allowing riders to easily exit with their bags.  And, despite the loss of a few seats, initial reactions by riders has been very positive.  Mr. Smith said that NYCT would monitor the program and if the feedback is encouraging, they will install the racks on more buses.

New York City Transit Leads the Way in Assessing the Condition of its Assets! Smart Use of Money!!

Tuesday, October 20th, 2009
Bob Camella, NYCT Chief, Capital Planning & Budget explains Transit's new Asset Condition Plan

Bob Camella, NYCT Chief, Capital Planning & Budget explains Transit's new Asset Condition Plan

On September 24, Robert Cumella, NYCT Deputy Chief, Capital Planning and Budget presented to the New York City Transit Riders Council on Transit’s new Asset Condition Plan which determines if a NYCT asset[1] is in a State of Good Repair” (SGR).  New York City Transit deserves credit for having done substantial work to redefine the qualifications for an asset being placed in the SGR category.  State of good repair is currently an active part of the national discussion among transit agencies.  In April, the FTA issued its Rail Modernization report to Congress that assessed the level of capital investment required to attain and maintain a SGR for the Nation’s seven largest rail transit operators.  The report found that there is an estimated SGR backlog of roughly $50 billion (2008 dollars) for the seven agencies.  In July, WMATA and the FTA co-hosted the first State of Good Repair Round Table, with representatives from 30 US transit agencies, of which NYC Transit participated.  The highway industry is ahead of transit when it comes to implementing asset management plans a definite disadvantage for transit when it comes to making the case for federal funding. 

 It is for these reasons that the Transit Riders Council was so pleased to learn about the work that NYC Transit has done over the last two years to bring the term SGR more in line with the actual full condition of the asset and to create an active database that brings in report information as it becomes available.  In the case of stations SGR is now more in line with the experience of the rider.  Mr. Camella described to us how they went about doing this and what it means.  

Previously, NYCT considered assets to be in a state of good repair regardless of their current actual condition.  If an asset was determined to be in a state of good repair in 1982 (the start of the very first capital program) or modernized since that year, it was placed on and remained on the “State of Good Repair” list.  This was adequate in the early years of the Capital Programs but became increasingly inaccurate as time progressed.  In 2007 however, NYC Transit President Howard Roberts promptly identified the problem upon his appointment at Transit and articulated his concern to our New York City Transit Riders Council.  President Roberts also spoke about his desire to change the standard in time for the 2010-2014 Capital Program.  Congratulations President Roberts and thank you!! 

The new approach now evaluates assets based on three attributes: 

  • Asset condition on a 1-4 scale
  • Asset age vs. useful life
  • Asset performance vs. some identifiable standard it must meet.

 

NYCTRC Council member Mike Sinansky makes a point with Bob Camella and Ben Schmutter of NYCT Capital Planning

NYCTRC Council member Mike Sinansky makes a point with Bob Camella and Ben Schmutter of NYCT Capital Planning

The stations asset category was particularly problematic where previously one area of the station may have had capital work performed at the station, other elements may still have been in tremendous disrepair, yet under the old method the station was deemed to be in a state of good repair.  To correct this problem, Mr. Cumella said that stations are now broken into their many components such as stairs, platforms, platform edges, ceilings etc.  This finer grain provides a much better picture of where investments need to be made, and can be made sooner rather than waiting until the year when the entire station would finally be renovated. 

The change at NYCT is now influencing the other operating agencies.  The Board Approved Capital Plan now describes the MTA’s mission regarding SGR as having a: “desire to more accurately describe the condition of the asset base and that future asset inventory updates will evaluate the repair needs of the components in establishing the asset’s overall state of good repair.” 


 [1] New York City Transit puts assets into several categories: Rolling Stock, Power, Tracks, Signaling System, elevators/escalators, buses, structures, communications, bus shops & depots, tunnel lighting, power, high priority ventilation, subway shops, pumps and deep wells. 

 

 

The NYCTRC Takes a Field Trip to Brooklyn

Monday, September 14th, 2009
Poor condition of the signage tiles at Smith-9th Streets station

Poor condition of the signage tiles at Smith-9th Streets station

Several members of the NYCTRC got out in the field last week and toured some stations needing repair.   First stop was Smith-9th Streets station (1933) via the F line.  Here, the Culver Viaduct above the station is getting needed stabilizing over the next four years.  The Viaduct is 90′ high and spans the Gowanus Canal.

 

 

Wrapped column at Smith-9th Streets station

Wrapped column at Smith-9th Streets station

The work on the Viaduct includes wrapping the columns as shown at left.  This work is part of a group of projects that also modernizes an interlocking, rehabilitates the Smith-9th Streets Station and rehabilitates an employee facility.

 

 

 

NYCTRC members inspect a deteriorating column at the Culver Viaduct

NYCTRC members inspect a deteriorating column at the Culver Viaduct

Council members were shown a badly deteriorated column by a local resident that had not been addressed (at left).  The NYCTRC alerted Transit’s Capital Program management to this troubling condition and will be following up about actions taken.

 

 

 

 

PCAC members look at the poor condition of the New Utrecht Avenue station

PCAC members look at the poor condition of the New Utrecht Avenue station

 The next stops were the New Utrecht Avenue and 20th Avenue stations on the Sea Beach Line (N).  In the 2008-2013 Capital Plan nine Sea Beach stations were slated for rehabilitation.  However, due to budget constraints and difficult access issues these station projects have been deferred.  They are now in the 2010-2014 capital plan.

Click here to see more pictures.

Members of the NYCTRC and the disabled community check out a new DesignLine hybrid bus

Wednesday, August 26th, 2009
DesignLine ECO Saver IV hybrid electric bus

DesignLine ECO Saver IV hybrid electric bus

On August 26th, 2009, members of the NYCTRC and the disabled community were invited by New York City Transit to tour a new environmentally friendly bus manufactured by DesignLine of Charlotte, NC.  This new bus, the ECO Saver IV, is a hybrid electric 42-footer that’s much quieter and has lower emissions than other buses.  It is being rolled out in a pilot program on 42nd Street in Manhattan (M42). 

Two wheelchairs create a narrow aisle

Two wheelchairs create a narrow aisle

While the energy efficient features of this bus are laudable, the interior seating arrangement and proportions posed problems for people who went through.  At left it can be seen that with the two wheelchair spaces occupied the aisle becomes uncomfortably narrow.  NYCTRC members Edith Prentiss (right) and Trudy Mason (center) discuss the challenge of someone trying to pass through, especially if they are carrying bags or a baby stroller. 

High step at the back door of the ECO Saver IV bus

High step at the back door of the ECO Saver IV bus

Another feature that presented a problem was the high step at the back door.  Council member Trudy Mason pointed out that often the buses cannot make the curb and riders must take a long step down onto the street.  If the rider is carrying packages or a child, then the disembarkment becomes even more difficult.   

Other issues were the rather high two steps into the rear section of the bus and the low head room over the seats there.

The NYCTRC will continue to monitor the program and press for changes to the interior to better serve the riders, particularly those with disabilities. 

It should be noted, too, that visually impaired riders actually do not like the quiet buses.  They rely on the noise of the motor to alert them to the presence of the bus.